An Accidental Technical Writer
You'd have found me coding, but a rogue semicolon tripped me into technical writing. And, I never looked back!
About Me
My education in Engineering in Information Technology has provided a strong base for my decade-long career in technical writing and content design. I have developed a wide array of deliverables including knowledge center websites, how-to user guides, API documentation, online help, training manuals, videos, infographics, in-built tours, and more.
Currently, at IBM, I create DevOps containerization documentation using Red Hat OpenShift and Kubernetes, leveraging my expertise in information architecture and content strategy to enhance the user journey.
Writing has always been my passion, leading to my first book What About Passion? (2018) and a story in A Jar of Stories. I represented India at the South Asia Youth Summit 2018 in Sri Lanka. I found Write to Express, a workshop for budding writers.
I believe in keeping it fun, learning constantly, and seizing every chance to grow.
Skills
Technical Writing | Content Design | Cloud and Containerization Documentation | API Documentation | UX Writing | Information Architecture | User Journey Mapping | Research and Fact Checking | Agile Scrum Methodologies | Proofreading and Editing | Version Control | Collaborative Teamwork | Complex Technical Communication
Tools
Oxygen XML Author | Adobe RoboHelp | MadCap Flare | Adobe FrameMake | Swagger | Swashbuckle | Atlassian Confluence | GitHub Pages, Markdown, Jekyll | Microsoft Office Suite | WordPress | Red Hat OpenShift | Kubernetes | Camtasia | WalkMe | SnagIt | Draw.io | Figma | Canva | Adobe Illustrator | Team Foundation Server |Visual Studio | JIRA
Cloud & Containerization documentation
Explore my documented work below, all of which is publicly accessible.
How to: Install or roll back to a specific Operator
ownCloud Quickstart Guide
Deployment architecture digram
Optmized Information Architecture with Content Strategy
What's new and release notes

API documentation
SwaggerUI API documentation for a bookstore web API
Swagger JSON specifications for a bookstore web API

Hands-on .Net Web API doc with Swagger

Creative writing
Journey through the stories I've woven into the pages of my books and publications!
Author of book, What About Passion?
Published a short story in A Jar of Stories ebook
